Electronic Bill Payment FAQs

Q) Can I pay my bills with SunState Express PC Home$Banking™?
A) YES! With Electronic Bill Payment from SunState you can pay your bills online.

Q) How much does Electronic Bill Payment Cost?
A) There is no charge for using the new BillPayer service!

Q) How do I sign up for Electronic Bill Payment?
There are three easy steps to using Electronic Bill Payment!
Step #1: Sign-up by reading the Online Bill Payment Agreement inside Home$Banking and confirming your e-mail address.
Step #2: Once your application has been processed you will be able to log onto the BillPayer service and set up your merchants or payees with their address and account information.
Step #3: Schedule payments by specifying the payee amount and date of your payment. Bill payments may not reach the payees until 7 business days after processing.

Q)Does Premium Bill Pay support court-ordered payments or federal tax payments?
A) No. You cannot make court-ordered payments state or federal tax payments through Premium Bill Pay Additionally Bill Pay can only make payments within the United States.

Q)What if I have additional questions?
A) Please contact Customer Service at (800) 237-3136.

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Q) I can't log in to Bill Pay. Help!

This is a list of the most frequently reported log in problems. If you have followed the instructions to access the service and you still cannot log in to your account please review this information.

Registration Pending

Your registration is still pending or your registration has been delayed. Please try again later. If the problem persists contact Customer Service at 800-237-3136.