Electronic
Bill
Payment
FAQs
Q)
Can
I
pay
my
bills
with
SunState
Express
PC
Home$Banking™?
A)
YES!
With
Electronic
Bill
Payment
from
SunState
you
can
pay
your
bills
online.
Q)
How
much
does
Electronic
Bill
Payment
Cost?
A)
There is no charge for using the new BillPayer
service!
Q)
How
do
I
sign
up
for
Electronic
Bill
Payment?
There
are
three
easy
steps
to
using
Electronic
Bill
Payment!
Step
#1:
Sign-up
by
reading
the
Online
Bill
Payment
Agreement
inside
Home$Banking
and
confirming
your
e-mail
address.
Step
#2:
Once
your
application
has
been
processed
you
will
be
able
to
log
onto
the BillPayer service
and
set
up
your
merchants
or
payees
with
their
address
and
account
information.
Step
#3:
Schedule
payments
by
specifying
the
payee
amount
and
date
of
your
payment.
Bill
payments
may
not
reach
the
payees
until
7
business
days
after
processing.
Q)Does
Premium
Bill
Pay
support
court-ordered
payments
or
federal
tax
payments?
A) No.
You
cannot
make
court-ordered
payments
state
or
federal
tax
payments
through
Premium
Bill
Pay
Additionally
Bill
Pay
can
only
make
payments
within
the
United
States.
Q)What
if
I
have
additional
questions?
A) Please
contact
Customer
Service
at (800) 237-3136.
return
to
top
Q)
I
can't
log
in
to
Bill
Pay.
Help!
This
is
a
list
of
the
most
frequently
reported
log
in
problems.
If
you
have
followed
the
instructions
to
access
the
service
and
you
still
cannot
log
in
to
your
account
please
review
this
information.
Registration
Pending
Your
registration
is
still
pending
or
your
registration
has
been
delayed.
Please
try
again
later.
If
the
problem
persists
contact
Customer
Service
at
800-237-3136.
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